We do not accept working with fabrics that are not available in our provided collection.

The item cannot be returned or exchanged if it has been altered by a party not authorised by us.

No refunds or exchanges will be processed after the 14-day period has passed.

Clients are allowed up to two (2) alterations per piece except when an offer is provided, and no alterations based on measurements not taken by our tailors. 

No return, exchange, or refund will be accepted once a client has requested more than two alterations.

Items that have been worn, used, or damaged by the client are not eligible for return, exchange, or refund.

Items must be returned in original condition, unworn, unwashed, and with all tags attached.